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Support and Help

Get assistance when you need it through our support channels.

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Support Ticket

Submit a support ticket for:
  • Technical issues
  • Billing questions
  • Feature requests
  • Bug reports

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How to Submit

  1. Click the Support or Help option
  2. Fill out the support form
  3. Describe your issue in detail
  4. Submit the ticket

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What to Include

  • Clear description of the issue
  • Steps to reproduce (for bugs)
  • Screenshots if helpful
  • Your workspace/website info

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Response Times

Response times vary by plan:
PlanResponse Time
Free48-72 hours
Pro24-48 hours
Business12-24 hours
ElitePriority (< 12 hours)

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Self-Service Resources

Before contacting support:

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Documentation

You’re here! Browse articles for answers.

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Common Issues

  • Clear browser cache
  • Try a different browser
  • Check your internet connection
  • Verify your plan limits

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Contact Options

  • Support Ticket - Best for detailed issues
  • Email - [email protected]
  • Chat Widget - If enabled on your plan

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Feedback

Share feedback about Lindo AI:
  • Feature suggestions
  • UI/UX improvements
  • General comments
Use the Feedback option in the editor or dashboard.

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Next Steps